About Us
We survey your space before we recommend a product.
Most spa companies are showrooms. You walk in, pick something from the floor, and an installer drops it off a few weeks later. Spa Wellness Treatment is different.
We begin with a site visit — understanding your space, architecture, drainage and electrical supply. We then specify the system that belongs there, not the one with the best margin.
The result is a wellness installation that feels permanent — part of the house, not an afterthought.
From quotation to commissioning — how shipping & delivery works.
Buying a spa or hydrotherapy system is a bigger commitment than a typical online order, so we keep the process transparent at every step. Here is exactly what happens after you order.
Written warranties on every install
Shell, plumbing, electrical and workmanship — all warranted and documented before you sign anything.
Honest Advice
We will tell you when a product is not right for your space, your budget or your lifestyle. Our reputation is built on referrals, not one-time sales.
Lifetime Care
We are still here after the installation. Water-care guidance, annual servicing, genuine parts and a support line that answers — long after the commission is complete.
Design-Led
We think about how a spa sits in a space — proportion, finish and light. Every recommendation is shaped by the architecture of your home, not just product availability.
Consultation & quotation
We discuss your space, budget and timeline, then send a written quotation covering the unit, delivery and installation costs — no hidden fees added later.
Order processing
Once your deposit or payment is confirmed, we allocate stock and quality-check the unit. In-stock units are typically delivered within 7–14 business days; made-to-order units take longer, with a written timeline confirmed upfront.
Nationwide delivery
We deliver to all nine provinces of South Africa from Kimberley. We confirm your delivery date and window in advance, and notify you again once the unit is on its way.
Installation & commissioning
Where installation is included, our team handles placement, plumbing, electrical connection and commissioning on-site, then walks you through basic operation and water care before leaving.